A lot of folks around me simply skipped the new Macbooks, since touchbar, keyboard, ... , were just unusable for them.
Then you had the major issues with dust getting into the keyboard messing it up, the screens dying after weeks of usage, USB things...
Now the Big Sur update bricks your machine, if you reset it, because there is a firmware bug. The M1 Macbooks are distroyed by USB-C PD hubs (not just the "cheap ones"; as if that would have been excusable..). Plenty users reporting the machines to panic once or twice a day.
People seem to be happy with the old non-retina Air's, the pre 2016 Macbooks, but I don't see this at all for the recent stuff. Apart from the M1 performance hype, which of course is legit, but doesn't cancel out the "just works" issues.
Seems rather like a long, long experimental transition, then reliable experience.