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0 pointsdingaling5y ago0 comments

Yes that Dell experience is poor, though it's warranty work rather than a revenue-earning service for them.

But what would your experience have been if Apple has simply said "no, we don't service that model any more"?

That's where "right to repair" is important.

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2 comments · 2 top-level

Yup, in absolute terms that's a concern.

But if/when we ever have right to repair laws that apply to Dell & Apple, based on their track records, I'd probably still invest my future computing dollars in the one that has the strong game.

dkonofalski5y ago

How is that important? You could absolutely do that and Apple absolutely could do that. Right to repair laws wouldn't force Apple to create obsolete parts so what's your point?

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