How does JIRA help with that?
I'd LOVE an unauthorized documentary revealing how Atlassian dog foods JIRA.
My $100 bet: They don't.
While Atlassian has great confidence for how you should run your projects, what they do internally bears no resemblance to that sage advice.
Funny. Can I get $100 please?
Every team has their own process that is tailored to their needs, process is decided by devs, not managers, managers only do "I'd like to have this kind of visibility" requests some times and I yet to see those requests introducing any kind of burden, usually very miniscule things.
We have very simple process in our team with two issue types for devs - task and bug. We have two week long sprints and put tasks from backlog into them. Statuses are: open, in progress, code review, done. If I forgot to move a ticket than a team lead or feature lead will do that for me whenever they are at it.
Besides this there are epics but devs don't deal with them, feature leads and team leads and PMs do.
This is all running on an instance that is deployed every 4 hours with changes from master and goes through the same upgrade process our customers would go.
There's special set of very high-level tickets but we don't deal with those, those are for for people 3 levels above.
Sprint planning is about 30 minutes because backlog grooming is done for devs by feature leads and team leads and that's pretty much the only obligatory meeting.
I'm sure your internal burn down charts are straight and nice though.
But as top level says, this is not the tools fault alone, more the process it encourages.
> Sprint planning is about 30 minutes...
That's like saying Santa Klaus is real.
I want to believe you. I really do.
I am sorry if you find it that much hard to believe.
I legitimacy want to see this. Hire some film students, have them embed with some teams for some sprints, post the footage.
If Atlassian really does walk the talk, why aren't you already bragging about it? I just peeked at Atlassian's YouTube stuff. Nicely produced. So that's something.
I'm not even going to move the goal posts, or play No True Scotsman. Show how any team actually using JIRA, like a Twitch stream or something, and I'll cheerfully send you $100.
Forgive me, but I'm struggling to accept that anyone creating and maintaining and supporting JIRA and Confluence could abide by them. Sure, I've worked on crap products before. In anger, under protest. I never accepted it.
Ironically, I was part of the group that just did the first ever official Atlassian Twitch stream the other day! Seems like an easy way to fire off content without needing a lot of approvals and checks. I'll chat with some people on the marketing side to see how hard it would be to just walk through our own setups. Saw this in a comment somewhere, but confirming we have a culture where process and setup are determined mostly on a department-by-department basis (at least for the non-tech side of the house). Our Marketing org generally works in an "agency" model where there are teams responsible for specific marketing disciplines (SEO, Video, Branding, etc etc).
Just on a side note, I'm happy to walk you through how we use it personally — Zoom, email, or whatever. Always trying to learn how we can make Jira better and try to share advice where I can.
I wish I was sarcastic when I said I agree. Seeing a working 30 min sprint planning. Instant hit.
Atlassian really should be bragging about their internal processes, cultures. Popularize your Agile equivalent of Toyota's Production System. Seed an ecology of people spreading your techniques.
Embed some ethnographers and anthropologists in some random teams. Keep the cameras rolling. Show the good and the bad. Model how orgs should and could become learning orgs.
> While Atlassian has great confidence for how you should run your projects
JIRA really doesn't. It's extremely flexible, which I think is where it earns a lot of it's bad rep. You can really map your entire mental model to it's statuses and workflows if you want to (but you shouldn't).
The teams that I've been on that have had success with JIRA are ones where JIRA only encompasses the minimal amount of process as possible to represent the status of an story/bug/initiative with as little extra added as possible. The other key thing I've noticed is using it as consistently as possible so it can actually become the central repository (found a bug? make a bug ticket. have an idea thats starting to take shape? make a story ticket. fix a bug? put the ticket number in the commit). Seems like common sense, but usually needs to be strictly enforced, especially with individuals that are on the fringes of the development process (such as subject matter experts).
You've gotten me really curious now. Got a link or a blog or something I can read about that?