Not expensive enough apparently, because management will happily tolerate meetings where nothing happens except the whole team fighting Jira. I recently had to replace my web browser because it reduced the time to load a ticket from 4 minutes to 10 seconds due to some caching issue. Entering a date/time on a non-English locale never works. Whenever I try to leave a comment with technical details, I probably spam the whole team with lots of "Ticket was edited" notifications because there is no logic to Atlassian's markup systems.
I feel that Jira's configurability makes it like desktop Linux 20 years ago. Everybody swears it's rock-solid, beautiful, and easy to configure. Then when you ask anyone to have a look at their specific setup, they'll cover the screen with their bodies and panic, "ah no, I kind of messed everything up recently, haha, but you can't really blame the software for that, can you? Everyone else's installation is super clean though". After working with ~10 different Jira installations, I'm still looking for one where that's true.
</rant>
And as someone who enjoys documenting their own work for fellow developers and other roles, I don't even think Jira helps. Most discussions will still happen offline and without documentation, especially from non-technical roles who hate typing.