(also used it before the pandemic - I used to work for Adobe, for 10 years, though not in the Document Cloud group).

[edit] I should clarify that "I never personally experienced Acrobat bugs that would corrupt my document", not that they don't exist; am not claiming that Acrobat is flawless, and maybe if I went to dig into the bug tracker I could've found document corruption bugs too, who knows.

The format is certainly messy [+], I don't deny that. However, I think in this instance you're letting Apple off the hook too easily - this one is decidedly their screwup, not Adobe's.

[+] not the basics of it, that's fine; but the "trying to do too much" part.