"The failure we’re talking about is an organizational failure."As much as I despise Microsoft, this is more of an industry and even a societal failure.
Taking a look at the exploitative, surveillance society we've built, it's clear that ethics are just not very important in tech, nor in business as a whole.
Many of HN's readers who are now wagging their fingers at MS are probably working at companies that also spy on their users, and they either look the other way as long as they get a nice fat paycheck, don't think about it at all, or excuse it in some way.
Privacy-violating sites and software don't build themselves, and there's no shortage of them in today's internet.