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0 pointsericpauley5y ago0 comments

Are you including having someone on call who can drive to the colo on a moment's notice? Unless your hardware is redundant and remotely swappable then you need to be ready for physical disaster response. Cloud providers abstract this away for a price.

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kayson5y ago

That's what he means by "remote hands"

ericpauleyOP5y ago

Not true. In the article remote hands refers to actual hours of maintenance performed ($640 for 4 hours). The cost of having a human on call to solve hardware problems is far higher than that.

welterde5y ago

There is no need to have anyone on call yourself to drive to the colo, since any decent colocation provider will have staff on-site 24/7 to perform any physical intervention required.

Part of that you pay through your colocation bill and part you pay by the hour (depending on your contract/provider).

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