I reckon the features oriented towards navigation/discovery are ok, but it's a crowded space with a relatively low barrier to entry.
I wouldn't be surprised if one only can make marginal gains with those 110M, but with a high pressure for ROIng which will inevitably backfire.
A case like Medium comes to mind.
The KOM stuff is mostly useful to measure your own progress vs other riders you know or at least have some confidence aren't cheating.
It's also a nice nudge to go work out. "I don't have anything on Strava yet this week, I should go for a bike ride over lunch today" is really helpful mentally.
And this remark feels unconstructive.
As a touring cyclist I absolutely love Strava. The tracking and logging is excellent, the community aspects are fun, and overall I find the product very easy to use.
Do I think it's worth a 100M investment? I'm not sure. I wouldn't have expected Peloton or Mirror to exist. But there's clearly a demand for social fitness products and who am I to argue against the market?
It should be reasonably straight forward to suggest auto-cropping, particularly when I start and stop a ride in the same place. This is one of the reasons I gave up Strava, they were solving for issues I don't have (I don't need a bike/ social network), and ignoring the big obvious ones I do.
It's hard to imagine that GPS errors help cheating, unless you're paying attention to really tiny segments. I'm interested only in segments that are at least 5 minutes, but normally 20 to 40 minutes. It would be really hard to reliably cheat to your followers who get to see how you grow over time and gain an understanding of the performances you can deliver. And if you track heart rate, cadence, and power, it becomes really easy to see what is legit. I have power meters on my mountain and road bikes.
Strava is a social network. Like Facebook, Instagram, Snapchat, Reddit. The day you have hundred of millions of users you stop the bullshit with premium features and you start putting ads and you make money. I'm not worried for them at all
Forcing users to pay for popular features received a lot of public backlash at the time ( https://news.ycombinator.com/item?id=23228426 ) but in retrospect it appears to be the right choice.
People never like losing access to free features, but losing part of your non-paying customer base isn't such a bad thing after a company has reached scale anyway.
The most annoying part of Strava's changes this year was removing access to segment leaderboards from their API (https://www.dcrainmaker.com/2020/05/strava-cuts-off-leaderbo...). This broke a bunch of 3rd party apps, including some that seem completely innocuous. For instance, I used an app that displayed a list of segments for mountain passes in the Alps and the number of times each had been crossed so far this year. The goal of this was to help people figure out when it was possible to cross a pass (which might be well before the road is officially open), but now that's broken.
This may be the right answer for them (chasing the premium competitive market and all that, and maybe less tech debt with fewer tiers), but it caused me to drop my subscription. As a "casual" cyclist, I was willing to pay $2/month, but not $5/month, for the value I got out of the service.
How do you know this? I don't believe I've ever seen them (or anyone else) publish actual subscription numbers... closest thing I've seen is some statistical analysis done by a VC way back in 2015.
I primarily use Garmin connect now with Strava serving more as a backup. Sad that Endomondo died when it was acquired.
Now I mostly run and it's far less interesting. I mostly just use it to log my workouts. I love Strava, though, and appreciate the platform they created and opened up for free. I think it's a great product.
That said, the segment leaderboards are complete garbage. I really wish they'd make an effort to clean them up. There are sooo many feature requests that have been outstanding for many years.
I guess they have the metrics to back up the "stickiness" and don't feel the need to improve the platform beyond making it more "social". sigh.
Edit: I do also have a TrainingPeaks account for deeper data dives. I just wish Strava would address some of the concerns of it's most passionate users.
Edit2: OMG, did they get rid of the feature request forum?? https://support.strava.com/hc/en-us/community/posts/36007356...
Probably about 1/2 of my friends are paid members. Since they changed their billing model/feature/plans earlier in the year, more people in my circle started paying and I can not think of anyone who left.
While there can be some frustrations with some of the segments, it really varies heavily sport to sport and area to area. In trail running segments where I am it's pretty rare to find a completely unbelievable segment entry that screams someone is cheating. But at the end of the day often you are filtering the segment results down to your followers or clubs list.
Overall I find Strava to keep me more engaged in friendly competition than other-words and the premium features do a good job of adding actual value in terms of another view/opinion in your training status.
Having said all that, my circle of friends are not your casual athletes.
Anyone find a decent way to track GPS activity on a more open system that isn't plagued by upsells? I'd even take a local solution if it is decent enough to sync with my Garmin and track critical stats about my runs/rides...
So it seems that the pace of 2M per month is about what they claim, and the number of total athletes in the article is also close to what they claim.