Don't make customers think about whether they should pay you (opens in new tab)

(krewast.de)

20 pointskrewast5y ago9 comments

9 comments

That LEGO treehouse looks really great though! :D

I understand why it would be an impulse buy - it looks like the perfect toy to build, redesign, and play with during lockdown, and even better if you have space and compatible foliage.

There's definitely something nice and relaxing about doing things with your hands; LEGO pieces have a nice feel also and are fun to snap together (but incredibly painful to step on!)

bliss5y ago

This sounds very much like the fraud/risk part of the business are not correctly joined up with the sales function. LEGO - you should have your guys talk to each other more often... maybe make Fraud/Risk a sign off on sales decisions?

jrrrr5y ago

What is this "invoice" payment method? Do they send you the product and also a bill for it?

rendall5y ago

Yes.

musicale5y ago

I wonder what the author thinks of the practice of "tipping," which is extremely common in the US?

krewastOP5y ago

I'm the author and I can tell you that tipping is also very common in Germany (at least in restaurants). The big difference to the US is that 5-10% are considered enough because waiters already get a wage and don't entirely depend on tips. And yes, tipping happens after you already got the service.

isabelc5y ago

Or worse, tipping before the service is rendered, which is becoming increasingly common with ordering food for both self-pick-up and delivery.

muzika5y ago

Out of principle, I never tip prior to receiving service. Judge me all you want, but that’s just not how tipping is supposed to work.

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9 comments

musicale5y ago

That LEGO treehouse looks really great though! :D

I understand why it would be an impulse buy - it looks like the perfect toy to build, redesign, and play with during lockdown, and even better if you have space and compatible foliage.

There's definitely something nice and relaxing about doing things with your hands; LEGO pieces have a nice feel also and are fun to snap together (but incredibly painful to step on!)

bliss5y ago

jrrrr5y ago

What is this "invoice" payment method? Do they send you the product and also a bill for it?

rendall5y ago

Yes.

musicale5y ago

I wonder what the author thinks of the practice of "tipping," which is extremely common in the US?

krewastOP5y ago

isabelc5y ago

Or worse, tipping before the service is rendered, which is becoming increasingly common with ordering food for both self-pick-up and delivery.

muzika5y ago

Out of principle, I never tip prior to receiving service. Judge me all you want, but that’s just not how tipping is supposed to work.

1 more reply

j / k navigate · click thread line to collapse