So another area where that type of thing can happen is in union negotiations. Unions in the US started out fighting for basic decent treatment - reasonable hours and pay, safer working conditions, etc... Some years ago I was in a manufacturing plant and the break (lunch) room had a big television in it. Turns out the union had demanded the TV in their most recent contract. Someone I was speaking to berated the union "those idiots demand a TV, don't they have real concerns?" I realized the problem is that the adversarial nature had grown so bad - probably on both sides - that nothing could be had without a negotiation and putting it in writing. That goes for work from the union: "that's not my job" or worse - "you're getting written up for doing something that's someone else's job" to the management "no we're not giving you anything we don't have to by contract". Once you start writing things down and trying to nit-pick it can lead to a terrible place where nothing is easy for anyone.