"Insured claims that they shipped $1.5M of merchandise to Amazon. Amazon claimed merchandise was counterfeit and destroyed merchandise after given the insured multiple attempts to retrieve merchandise which were not acted on. In the absence of any evidence that the now destroyed goods were legitimate, we are denying compensation for this claim."
He, of course, can try to sue his insurance company to pay the claim (happens all the time), but it's expensive and he's not guaranteed to win.