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0 pointslilyball5y ago0 comments

I’ve never even heard of a HomePod bricking itself, nor does it sound plausible that Apple would charge to fix a device they bricked themselves, especially at $1 less than the price of a new device. I feel like you’re omitting something here.

0 comments

11235813215y ago

It is plausible. 13.2 had a problem with bricking HomePods: https://www.macrumors.com/2019/10/28/new-13-2-update-brickin...

And the out-of-warranty repair cost is $279. Perhaps they got it on sale at $280. https://www.theverge.com/2018/2/12/17003296/homepod-repair-i...

lilyballOP5y ago

Did Apple demand that people pay the out-of-warranty repair cost price on HomePods bricked by this update? Because I feel like that would have been a PR disaster that would have been newsworthy. But all I can find right now is a reference regarding the 13.2.1 update saying some users have “arranged replacement devices” with Apple after contacting support.

11235813215y ago

Yes, at least in some cases. We have the anecdote in this thread, and here is one from Reddit: https://www.reddit.com/r/HomePod/comments/equuum/comment/fju...

Going by what you feel the news cycle should have done may not be reliable for a less popular product like HomePod.

alecthomas5y ago

My previous Apple TV (pre 4K) bricked itself twice. I got a refund after the second time.

j / k navigate · click thread line to collapse

0 comments

11235813215y ago

It is plausible. 13.2 had a problem with bricking HomePods: https://www.macrumors.com/2019/10/28/new-13-2-update-brickin...

And the out-of-warranty repair cost is $279. Perhaps they got it on sale at $280. https://www.theverge.com/2018/2/12/17003296/homepod-repair-i...

lilyballOP5y ago

11235813215y ago

Yes, at least in some cases. We have the anecdote in this thread, and here is one from Reddit: https://www.reddit.com/r/HomePod/comments/equuum/comment/fju...

Going by what you feel the news cycle should have done may not be reliable for a less popular product like HomePod.

alecthomas5y ago

My previous Apple TV (pre 4K) bricked itself twice. I got a refund after the second time.

j / k navigate · click thread line to collapse