What about the actual selling of iPhones counts as "unfair strong-arming"? No one's getting their arms twisted to buy a phone they don't want.
The other option, "don't have a smartphone", is becoming less and less tenable for most people who want to interact in society in a common way.
And sure, you could buy something that runs PostmarketOS or whatever, but then you lose access to banking apps and mobile payments and a whole host of other things that are becoming table stakes for a mobile platform.
Companies winning with good consumer solutions to complex problems isn't arm-twisting in any sense of the word.
If Apple put up a bubble around 40% of all Americans and you wanted to give these folks air to breathe, would you be content to pay Apple 30% or be forced to go through Apple's slow moderation and release control mechanisms? Keep in mind that they may shut off your ability to provide oxygen at any point in the future for any reason.
The correct model was Microsoft Windows. You pay to license it, but then you can execute anything you want on top of it. If you want to pay Microsoft to help with distribution, you're free to do so. Microsoft is still making bank.
What Apple has done is uniquely controlling and prohibitive. They've captured all computing-related economic activities for a large percentage of the population. You shouldn't be allowed to conduct business like that in the United States.
This is why consumer protections are even more important, not less. If a market by its very nature has a high barrier to entry and makes competition difficult, the so-called "free market" principles that drive potential competition tend to fall flat, and that's why we need regulation to help ensure consumers don't get squeezed.
> Companies winning with good consumer solutions to complex problems isn't arm-twisting in any sense of the word.
That seems to contradict your first paragraph. They're winning not because their solutions are so good, but because even getting a solution off the ground at all is really hard. And it's not hard because the problem itself is hard (from a hardware or software perspective), it's because it involves a lot of expensive, time-consuming business relationships as well as building network effects over time among your user-base.
I'd concede that MS flunked in part because they built a product people didn't really want, and RIM/Blackberry flunked because they failed to keep up with where the market was going. But if you look at some of the more recent failed/small players, like FirefoxOS, PostmarketOS, etc. -- they failed (or are destined to be a niche product) because they had/have little chance at building the required third-party relationships they need to bring table-stakes apps to their platforms. In part that's because they don't have the financial resources Google and Apple do.
They lost because there are very few entities with the capital and manpower that Apple or Google have. A modern successor to WebOS or FirefoxOS would be what I would want as a consumer nowadays.
And yes, when more and more interactions with society depend on a smartphone, the basic rules of capitalism don't really satisfy.
Even if a "free market" allowed Apple to get where they are, it doesn't mean a society can't say that the current way of things is harmful to the market. Government has a place in regulating network effects.
Walmart is large, but they no where near represent a portion of the retail market that google/apple represents in the phone market.
It seems like a fairly easy regulation to make it possible to not need to worry about this when buying a phone or computer. You should be able to repair it, you should be able to run what you want on it.
Pre-iPhone all loads of garbage were preinstalled on phones by carriers, and phone software was mostly garbage. Part of why iPhone uptake was so large was because Apple specifically refused to let this happen. A lot of non-tech friends I have, have owned Androids before, and anecdotally many don't have good memories of the state of the Android ecosystem around apps.
Right to repair I do believe people should have. But that's related on principle but not the same issue at hand.
The forces at play are so great that the DOJ needs to pull the levers to fix this broken and unfair system.
There’s no a priori reason to assume consumers should be aware / educated which places to download from are safe and which ones are not.
What should imho perhaps be changed if is the size of the cut, which indeed seems a lot.