I'm a huge fan of Metabase and I've used it extensively but the pricing model is really tough.
Taking myself as an example: At the growth stage we're at, we'll start to need more data access logging/auditing, per row permissions to guard PII, etc. but I can't justify going from free to 10k/yr to our board quite yet.
It would be great if the cloud option could introduce some of those features (not all) at a price point that makes it easier for more startups to sign on like mine as we keep growing. Right now it feels like I need to leave Metabase as our needs expand and hope that at some point down the line, we can justify the cost and come back to it.