Private companies can't censor "bad opinions"
But private companies can also arbitrarily refuse service for say, making a "gay wedding cake"
How is this disconnect rationalized?
Hypocrites are not limited to specific groups, they're universal.
People were fine when they were deleting spam and had a limited content restriction policies against things like directly promoting violence or posting gore/cp and other obvious tier stuff.
I haven't heard many people pushing for governments to force Google et al to not be able to delete things from their platforms either - outside of some tiny fringes who don't understand how the internet works.
Which is therefore still consistently pro-freedom. Likewise compelled speech + censorship of an arbitrary and ever expanding list of wrongthink is consistently authoritarian.
I really don't see the contradiction in either of these worldviews.
It's the classic centralized top-down puppet-mastery of individuals choices vs embracing the chaos of freedom of individual choice (within some limited boundaries). This battle has been waged for as long as society has been around and is a natural side-effect of power structures.
Both situations boil down to freedom of speech. Both have extra, specific laws that deal with their situations. Without a well thought out justification, a mismatch between the position on those is likely hypocritical, no matter which you are for or against. A well thought out positions may not be, but I don't think most people actually have a well thought out opinion on the intricacies of how these intersect, and what it means, and instead fall back on what they would like to be able to do in that situation, or on their impression based on the way it was presented to them (I think it far more likely contextual presentation is to blame for some of this than actual reasoning). It does little good to point out the hypocrisy of some group on a specific issue when that form of hypocrisy is widespread and rampant. We should also point out the cause of the hypocrisy itself.
Now, I'd boycott the hell out of such an establishment, but as an abstract argument, I think compelled expression is a bad idea. It's really not that huge a step from compelled expression to re-education camps.
Twitter's service isn't that they write 140 character prose for you, and YouTube's service isn't that they create videos to your specification. It would be hypocritical to demand that YouTube be forced to create a custom video to your specifications (or a ghost writer forced to write a book for someone with whom they disagree) and yet the cake shop shouldn't be forced to write two same-gendered names on a cake. These people arguing against forced cake lettering aren't arguing for forced book creation or forced video creation.
Once again, refusing to make a gay wedding cake makes you a jerk and worthy of boycotting, but there is a consistent argument to be made simultaneously against forced expression and against forced silence.
The difference is in the legal definition of protected class. It is illegal to discriminate against someone based on their membership of a protected class -- ethnicity or disability for instance.
Removing an opinion or banning a user based on violation of an agreed upon term of service is not the same thing. Having an opinion does not make you a member of a protected class, and a private corporation is free to allow you or disallow you from use of their services to broadcast that opinion. Newspapers have been doing this since the dawn of print. Google could not, for example, ban someone for being Jewish.
You can argue about whether sexual orientation deserves status as a protected class, but it is disingenuous to claim that the two are the same thing under the law. It is a false equivalency.
Let's maybe spell out separately whether or not these two situations are equivalent or not a) legally, b) ethically, c) in principle.
Have you ever heard the term "strawman"?
A social liberal could argue on the point of protecting the rights of a marginalized minority. By censoring (for example) calls for violence, social liberals are protecting the safety of the targeted group. By requiring a cake shop to serve gay couples (or interracial couples, to throw in another example), social liberals are protecting a marginalized minority's access to services.
couldn't agree more. it's so frustrating seeing this everywhere online. this isn't twitter, you can write as much as you want. I read comments online to try and understand other viewpoints, and I can't do that without substance.
The first hypocrisy is the defense of the right of a business to make arbitrary decisions w.r.t. service (not bake the cake), while simultaneously demanding that the business not have the power to refuse service (condemning private censorship).
The reverse position is not hypocritical in the same way, because condemning discrimination against customers on LGBT grounds is not at odds with censoring discriminatory speech - in fact, the two positions are aligned.
You could try to argue that private censorship is itself a form of discrimination, but most people who hold the second position would not concede that the people who practice hate speech are a minority worthy of protection - so for them, no discrimination is occurring.
If [large social media platform] doesn't want that kind of content, it's not unreasonable to simply make one to soak up that "ignored" market segment. Reddit can't shut you down for hosting your own internet forum for instance
I get why one might want to do that, but I don’t think it’s the right precedent to set.
This is true enough for Reddit. It's far less true of the Play Store, because the platform (controlled by the same people as the store) throws up scary warnings if you try to install any other store so that almost nobody uses them, and on the only other major phone platform third party stores are prohibited outright. Which means to get your users to follow you, you don't just have to get them to visit a different website, you have to get them to replace their phone with one from a different hardware vendor, switch operating systems, and replace all of their other apps -- if that's even possible for them.
And what when the only two platforms both do the same thing? It's obviously not feasible for an individual app developer to create their own phone platform and hardware and get everyone to switch to it.
Are we talking normal wedding cakes, that you can buy from nearly any baker, with some ordinary decorations, that just have two men's names instead of one men's name and one woman's name after the "Congratulations", and have two mass-produced little plastic men on top instead of one little plastic man and one little plastic woman?
Or are we talking something you'd get from a baker like Duff Goldman, which is a custom designed and made unique work of art specifically for you that captures the artist's interpretation of your wedding, and inherently is an act of speech on the part of the artist?
I don't believe he has a problem selling cakes to anyone, just that he refused to design cakes with themes.
The basic thesis of my analogy was "you want 'free speech' forced upon private companies, but also want to allow them the freedom to dictate what content they allow under their 'brand'"
Allowing speech on your speech platform is not the same thing as compelling others to speech.
Likewise, if you say you're a webhost, you host websites.
If there's a legal issue, you report it. That's it.
Google is arguably in a monopolist situation. If they block your app or opinion, you're silenced.