effect of being vc funded. the engineers hired later on, only care about engineering problems also company nametag & money, not user level problems. you would think, dropbox would be concerned with providing best value for the buck but nah. plenty of other examples fb, google - google software quality sucks for a place that employs 100s of engineers.
There are lot of things they do that I'm not happy with, but it is still very valuable for the price point. No where else can you get unlimited storage that is fast for so cheap, and they are the only cloud provider that doesn't charge egress to those services.