according to linus tech tips the answer to that is surprising...
on the other hand i just updated Windows 10 to v2004 and my microsft xbox controllers no longer work in Windows and they f'd up my resolution/scaling so i think i'm gonna go download Pop
Major version updates like 2004 frequently break drivers and basic functionality on first boot; a reboot usually restores majority of functionality automatically. Maybe try unplugging and replugging your controllers and manually check for Windows updates. There was a cumulative update for 2004 recently which may fix your issues.