Ask HN: How legal is recording sessions?

2 pointsmaksimpiriyev6y ago4 comments

Is it legal to record identified sessions, and then playback internally for marketing or sales purposes without recording form inputs but only the way user scrolls?

4 comments

4 comments · 3 top-level

dyeje6y ago· 1 in thread

Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.

maksimpiriyevOP6y ago

they claim they do unidentified, what if the session is identified ?

jlgaddis6y ago

"Ask your lawyer if taking legal advice from random strangers on the Internet is right for you."

pwg6y ago

Consult an attorney.

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