Everyone hates change.
Twitter wants to live in the future so it has to change and show behaviors more like the news and information service it currently is, And trump and others don't want twitter to change because currently they can communicate with bubbles isolated from reality.
I really don't like twitter for all the crap and bots that's on there. I think it's a terrible format. But I think we are in a middle time, were new publishers and formats are rising at the same time as traditional media is falling. Hopefully larger publisher's and media organizations such as Facebook, Google and Twitter take the power and responsibility they have seriously.