Would you list some of those reasons, instead of just making the bare assertion?

If you need large amounts of oil, then either you plan on taking physical delivery, so you can just let the contract expire, or you don't plan on taking delivery of that oil, in which case you want cash settlement contracts.

Good lord, if you actually need the oil, then take delivery!

The issue here is total speculators using PHYSICALLY settled contracts to speculate who don't want delivery.

The number of people who need WTI are pretty few - refiners and some small others. Seriously - with WTI you still need to refine it - airlines CANNOT just load WTI into their tanks.

These sob stories from folks who supposedly were bidding to take delivery of physical oil (unrefined) from a condo somewhere are ridiculous.

To trade futures you need to certify you understand them. I'd love to see the form this guy filled out listing what was likely a fair bit of bogus experience.

I'm fine with all these idiots getting burned.

Airlines buy futures in Jet A or Jet A-1. They have no interest in crude oil because they aren't refiners and they have nothing to do with it.

The freight industry will similarly buy futures in bunker fuel, diesel, or whatever exactly they use to fuel their vehicles. Again, they're not refiners and have no use for raw crude.

It's the oil refiners that buy futures in crude. Well, them and speculators.

That would seem counter to, "with no intention of taking delivery," from your parent's comment.