But... are we talking about the same XPS laptop? My wife's 13" XPS purchased ~2016 has had horrible reliability. The charging port died a long time ago, fortunately, it charges over USB-C. But now it no longer keeps a charge, won't sleep/hibernate properly (will cook with the lid closed), and more. A friend of mine bought the same one at the same time and his is also breaking down (keyboard problems).
I've tried to get her to switch to Mac, but she prefers Windows, so next time I'm buying her a Surface Laptop. HTH anyone considering the XPS.