Sure, they're entitled to think whatever they want. The reality is that the marginal cost of making a digital copy is near zero. Their work is widely available for free to anyone who cares to look for it. And it is extremely unlikely that the average person would ever experience any negative consequences for getting it for free.
You can think that's right or wrong or try to shame people all you want, but those are simple facts. Another fact is that for a large portion of the world, the content is not available legally even if you want to pay.
So, the content industry can learn to accept those facts and make a good service that makes some money. (Still many billions of dollars) or they can keep operating under the delusion that people should pay even more billions of dollars and get less.
