https://glitch.com/glimmer/post/the-year-in-glitches/ > But as we rapidly grew our team, we failed to commensurately grow the processes and infrastructure necessary to support everyone properly. The result has been a lot of needless stress and tension and frustration. On its own, this is a significant problem, but when we’ve talked a lot about wanting to build a company that does these things better, a failure here is twice as painful for the people on our team who are affected. As the person who most often talks publicly about the positive ambitions we have here at Glitch, I’m also the person ultimately responsible for the times we haven’t delivered on those promises.