They did, last week, put in ... haproxy as an SSL terminator in front of the main server, and will test a switch over this week. This was 8 months of foot-dragging for about 3 hours of setup/config, and a couple more hours of testing. When all your clients are hitting a web server, and their browsers will all stop rejecting your certs, things will get ugly fast - as in "your business will effectively stop functioning". It just sounded like "doom and gloom" but... how do you message this effectively? It requires the receiving parties to actually understand the impact of what you're saying, regardless of terms you use.