The most confusing thing about complex numbers is the language. First you're told negative numbers can't have roots, then you're told they so can too, but you have to call the roots "complex" or "imaginary."
This sets up cognitive dissonance which can be harder to deal with than the math. (What even is an "imaginary number"? What are those words supposed to mean?)
In reality complex numbers are a way of moving from the number line to a number circle. (Which eventually generalises to a 3-sphere when you get to quaternions.)
That's all they are. Instead of linear arithmetic - which is about combining magnitudes in one dimension - you can now do arithmetic that combines magnitudes with rotations.
The extra dimension makes it possible to solve equations with solutions that don't exist on the basic number line. It also makes it easier to do calculations that combine magnitude with phase - which includes pretty much anything that rotates or processes linear combinations of sine waves, and which a straight vector tuple can't handle.
If someone had told me this when I was learning complex numbers the cognitive dissonance wouldn't have hurt quite as much.