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0 pointsValentineC6y ago0 comments

> From a business owner's perspective, PayPal is the kind of company that would shut down your account and steal the balance for 6 months if their shitty algorithm detects anything "suspicious." Your attempts to contact them can be ignored or given generic responses that tell you nothing.

Heh, PayPal just this month asked me to provide charity information for my personal account, and subsequently limited my receiving/sending privileges.

Phone calls to them trying to sort this out have always ended up at some call centre in the Philippines, where the agents can only tell their users that the account limitation is "for their safety".

They've also limited the personal account of a friend of mine (who's interestingly enough ex-PayPal) before, also asking for charity information.

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slenk6y ago

What do you mean by charity information? What charities he likes to give to? I have never heard that phrase before.

ValentineCOP6y ago

For my case, their Resolution Centre asked me to provide "DD Business Information" — which I obviously won't have.

A quick search suggests that this incident isn't uncommon:

[1] Paypal Thinks I am a Charity Organisation: https://www.paypal-community.com/t5/Disputes-and-Limitations...

[2] Provide charity info - DD Business Inormation: https://www.paypal-community.com/t5/Disputes-and-Limitations...

[3] What's DD Business Information: https://www.paypal-community.com/t5/Disputes-and-Limitations...

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