> I have a SAAS that uses video chat for medical professionals and the #1 creator of support tickets for video problems are those with Lenovo. In fact, when someone has an audio of video problem, “Is this a Lenovo” is among the first questions we ask. The people who have the fewest technical issues? Mac users.

That says nothing without knowing what percentage of people were using each brand.

Also, Lenovo's consumer hardware is of a much lower quality than Lenovo Thinkpads, which still maintain the standards of IBM.

> A single anecdote, of course, but advice to switch to Linux is naïve. Most people aren’t software developers.

I have switched all of my non-technical family members from Windows to Ubuntu over 5 years ago, and haven't received a single complaint from them yet. A single anecdote, of course.

> Many people use their computers for things like graphic design or media editing.

That's a minority of computer users. Most people use computers for web browsing, media consumption, and editing of Office documents.

> How do you run Final Cut or Logic on Lenovo with Linux? Photoshop?

Bitwig Studio[1] runs on all platforms and is in many ways superior to Logic Pro.

Adobe Photoshop can be installed on Linux[2], but for professional graphical and video editing I would still choose MacOS.

In other words, the only market where iMacs and Macbooks are clearly above competition is creative industry.

[1] https://en.wikipedia.org/wiki/Bitwig_Studio

[2] https://www.reddit.com/r/linux/comments/7ql4kl/the_screensho...