Presumably if you don't support SVB we could still manually enter transactions? (We might actually do that - SVB's online banking might be the worst I've ever seen, and that's saying something.)
I'll email you about manually entering transactions, because you can do that too!
In our offline experience with them, we've found their customer service to be very good - personal, efficient and understanding (the latter was important given our circumstances as immigrant founders).
I like lessaccounting because it has some of the features we need, but it's really setup for invoice-based businesses which we are not. As such, there's no way to track things like... credit card payments that a merchant fulfills in May but were actually run against expenses in the end of April.
I'm sincerely hoping I make Bob rich.
Congrats on the coverage!
Just out of curiosity - how do you manage to get data from credit cards and banks? Are you using some third party service, or did you write something from scratch?
Really glad the interview included this. It's one of those details you don't hear about much in company profiles.