story
Of course, my issue is that they have some sort of internal catastrophic process failure if they were able to release a keyboard that fails so consistently. It wasn't just bad design, it was a process that seemingly did zero testing behind some Apple employees typing "hello world" on a ground floor clean room and going "yep, seems good."
I look forward to see how the 16" MBP shakes out. I can believe that they redesigned the keys, but not that they fixed a gaping hole in their fundamental processes responsible for a dud keyboard that they had no idea how to fix.