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0 pointsp_l6y ago0 comments

Except they still offered options, but without modularity, so you had more SKUs to track in your logistics - you still need to track the parts you solder down, except now instead of shipping a base system and being able to make a "CTO" version, or just let authorised resellers with authorised service points apply the right parts, you need to wait till a whole extra SKU gets moved through thousands of kilometers of logistic chain for your one tiny order.

Maybe the experience in USA with Apple Stores is different, but when forced to buy a Mac by work recently I had to deal with some ridiculous wait times just for asking for 32G ram.

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hombre_fatal6y ago

It's so much better in the USA that I wait until I visit home to do anything Apple related, whether it's to order a new custom laptop or to send my laptop in for service.

For example, I needed my logic board + keyboard replaced and it landed on my doorstep 24 hours later.

Definitely a different experience everywhere else I've been when dealing with Apple whether it's Mexico City or Lisbon. Most places are even lucky to have an actual Apple Store rather than some sort of certified 3rd party with questionable liability.

lostgame6y ago

>> For example, I needed my logic board + keyboard replaced and it landed on my doorstep 24 hours later.

You mean a new unit? I highly doubt the repair happened in 24 hours.

Shakahs6y ago

When I ordered a max spec MBP there was a 2 week lead time before it was shipped overnight directly from Shenzhen to our office in California.

My interpretation was that Apple does not build and hold inventory of every SKU, certain configurations are built at the time of purchase and it took 2 weeks for the factory to process our order.

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