I've been a fan of XPS for a long time, and I'd say Dell is repeating mistakes of Apple. The moment XPS got popular, they started penny pinching, and each subsequent model from 9343 got worse and worse from that.
I saw companies repeating the same mistake times and times again. I'd call it a "Mercedes disease." Mercedes 600 series used to be a supercar of the time, but the moment Mercedes management saw that Americans are OK with it being a regular consumer level car, they made Mercedes the reputation it has in US now "expensive and disposable."
S classe is still a luxury car, but under the skin there is nothing really special about it, and it could've easily sold for half the price if not for Mercedes logo on it. Most of clientele for S600 are the people who are just fine with paying extra $50k for the badge, and there are a whack a lot of them in the US.
I'd say the overoptimisation and product management are the issue. Quoting myself:
> See, a first reduction from ~64Wh to 62Wh might've not been even visible and been a valid "product management" decision, and not impacted the sales.
> A second cut from 62 to 56 might've only deterred few power users, and could also be validated from the same standpoint, if evaluated without knowledge of the context.
> But the third cut from 56 to 52 will blow up, despite the rest of the product getting the biggest year on year improvement ever.
A decision to cut the battery a tiny little bit to save some pennies might've made sense business-wise every single time, but it did cut deep into the positive image of the product.
