Which car and what forums? Care to post some links that are at least more than a week old?

> The people usually go to forums to try to find help, not to espouse the greatness of their investment.

Not true! There are a ton of bad experiences with lackluster customer service. I myself experienced it an posted it at teslamotorsclub.com (Tesla ended up making it right!). So I'm not sure how you came to the conclusion.