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0 pointsfalcolas6y ago0 comments

The topic of this article is, quite clearly, "MacBook Pro keyboards are unreliable", not "I don't like typing on MacBook Pro keyboards".

If yours is still reliable, that's great. That doesn't take away from the new keyboards being unreliable for an unusually large majority of users.

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3 comments · 1 top-level

parasubvert6y ago· 2 in thread

It’s not unreliability for a majority, though. That would imply over 50% of laptops have required repairs, which is a ludicrous number. There is literally no evidence of that.

A vocal minority, yes. That can’t seem to accept that it is a minority.

falcolasOP6y ago

If you follow the rule of 1-9-90, for every outspoken person in the community, there are 90 others who are silently working around the issues with their keyboard.

And does it really matter whether it’s a minority or a majority? Perhaps I should have worded it as a “significant number of users” to avoid the hangup on one word.

parasubvert6y ago

It does matter if it’s a minority or a majority! Words like “completely unacceptable”, “should be illegal”, “never again” are thrown around with abandon, painting a false picture of what’s actually going on: a substantial quality issue for a minority (10-20%?) number of users, but perceived by social media participants to be a vast majority (60%+).

Misperceptions such as these lead to lots of mistaken beliefs about far reaching issues.

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