as someone that is right now locked out of their work email account because google aren't able to fingerprint my browser, and are demanding a telephone number to restore access til I get to the office again
and who has been locked out on holidays multiple time in the last 2 years with similar effect, only that an SMS would not reach me...
these are not the only shitty things in my existence brought by google.
perhaps then, the author is entitled to have a grudge for another reason.
futhermore:
if grudges are so bad, then the opposite: what of endless cheerleading for the status quo - are motives there also questionable?
