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I was owed several thousand dollars by a client and they were several months late in making a payment. They strung me along for a while but at some point it was no longer worth my time.
Realizing I wasn't interested in any future work from the client I simply took their site down and emailed the owner asking for payment. I suspected they'd try to get the site back up (it was in their AWS account) but the owner replied right away asking for my Paypal address.
But I was worried about getting sued by that client.
What you do is let them know you expect payment in X days, and if not start legal proceedings. And then you follow up on that.
If you don't have a signed contract, you don't have real receivables.
She sent an email to the head of the company (small media company that works on documentaries), who told her that she would not get paid because there was a "grammatical error" in her work, and if she continued to ask for payment they would not hire her again (now I should mention the person she was working with was happy with the work, she gave them the opportunity to ask for alterations and they told her that the work was up to standard and she could bill them).
She fired an email back quoting the contract, and how the company told her in writing that they were happy with her work. Again she was told that she would not get paid and should stop asking or they wouldn't work with her again. She then got a lawyer to write to them and threaten legal action. They paid her that day, along with what a phone call from the boss calling her a "useless c*nt" along with a bunch of other insults directed towards the fact that she was female.
As long as you know they're good for the money and know they will pay it is a cost of doing business.
Only one time I had to go nuclear and send a dunning letter with the “If I don’t receive payment within 45 days, I will have no choice but to pursue legal remedies”. The check arrived on day 43.
Retainer: Pay us Z up front. I do X hours work. Y is deducted out of retainer Z, which then must be replenished before more work. Basically a pay up front method.