That's great! The business world is chock full of these situations where non-technical people create a process that could be automated but isn't, eventually leading to an entry level person (or several) who's entire job is to do things like copy-paste, clicky-click or OCR. I think the key step to automating these tasks is to have the ability to both recognize the opportunity for automation and code a solution. There could be a fantastic amount of money in building things like this on the regular.
