I would have to disagree strongly with that. There's a fundamental difference between the knowledge being extraordinarily democratized vs. available only through gatekeepers. Imagine having to go to a library to get directions for a short daytrip or book an Uber a day in advance. The frustration that would cause and time it would waste is enormous.
And importantly, you can't separate the "productive" and "non productive" aspects. The fact that you can FaceTime your friends or waste time on the devices is what makes them universally available. How many people in a poor neighborhood would shell out for a knowledge-only device or spend hours after a hard day shlepping down to a library? The fact that you can do fun stuff and mindless stuff with a phone is why the phone is in your pocket when you suddenly want to learn to do something difficult or find out the solution to an obscure problem.