My Samsung Galaxy Fold screen broke after just a day (opens in new tab)

(theverge.com)

24 pointsjakejarvis7y ago10 comments

10 comments

10 comments · 4 top-level

llampx7y ago· 4 in thread

I wonder if the initial reports of the Huawei one will be different. Removing the plastic layer just for the sake of it is entirely PEBCAK though. Doesn't Samsung have a protective layer that is meant to be removed so that people aren't tempted to remove something that isn't meant to be removed?

jakelazaroff7y ago

Most things with screens come with some sort of plasticky covering that you're supposed to remove, though. I would absolutely assume that the peelable-looking film on my new phone is not a crucial component.

ceejayoz7y ago

Can multiple technically-minded reviewers thinking it's a screen protector really be deemed PEBKAC?

If they mess that up, an appreciable proportion of the general public will as well.

rhn_mk17y ago

There's something to it though. If the screen protector is applied in a way that it doesn't reduce screen quality and doesn't start peeling off (again, reducing quality), there's really no reason to remove it.

Yet, people are conditioned to do it regardless, but I wouldn't really expect everyone to deliberate on something so simple as screen protector removal every time they see one.

To me, it paradoxically seems both as PEBKAC and a predictable outcome.

nkrisc7y ago

If it looks removable, people will remove it, thinking that something that looks removable is meant to be removed. That's just a fact and you just have to design around that behavior.

Yhippa7y ago· 2 in thread

I hope this isn't a widespread thing but I fear this is. This phone is the first time I've gotten excited about new consumer tech in a long time.

ceejayoz7y ago

Bloomberg and CNBC's reviewers are reporting similar issues.

https://www.macrumors.com/2019/04/17/samsung-broken-galaxy-f...

edit: Up to five review units now. https://twitter.com/mcwm/status/1118583120759013376

MBCook7y ago

Plus’s MKBHD accidentally broke his removing the ‘screen protector‘ that’s actually integral to the display.

https://twitter.com/MKBHD/status/1118580472576118787

CameronBanga7y ago

The Verge has updated the title to reflect that multiple reviewers are seeing similar issues:

https://www.theverge.com/2019/4/17/18411510/samsung-galaxy-f...

jgowdy7y ago

There's no way I'd buy the first generation of this kind of tech. Of course the folding screens broke. Anyone could have guessed that would happen. Just like we can guess what the spin will look like etc.

That being said, I just bought a Samsung Galaxy S10+ and it's a beautiful device. I'll watch the folding glass demos on YouTube for the cool factor.

j / k navigate · click thread line to collapse

10 comments

10 comments · 4 top-level

llampx7y ago· 4 in thread

jakelazaroff7y ago

ceejayoz7y ago

Can multiple technically-minded reviewers thinking it's a screen protector really be deemed PEBKAC?

If they mess that up, an appreciable proportion of the general public will as well.

rhn_mk17y ago

Yet, people are conditioned to do it regardless, but I wouldn't really expect everyone to deliberate on something so simple as screen protector removal every time they see one.

To me, it paradoxically seems both as PEBKAC and a predictable outcome.

nkrisc7y ago

If it looks removable, people will remove it, thinking that something that looks removable is meant to be removed. That's just a fact and you just have to design around that behavior.

Yhippa7y ago· 2 in thread

I hope this isn't a widespread thing but I fear this is. This phone is the first time I've gotten excited about new consumer tech in a long time.

ceejayoz7y ago

Bloomberg and CNBC's reviewers are reporting similar issues.

https://www.macrumors.com/2019/04/17/samsung-broken-galaxy-f...

edit: Up to five review units now. https://twitter.com/mcwm/status/1118583120759013376

MBCook7y ago

Plus’s MKBHD accidentally broke his removing the ‘screen protector‘ that’s actually integral to the display.

https://twitter.com/MKBHD/status/1118580472576118787

CameronBanga7y ago

The Verge has updated the title to reflect that multiple reviewers are seeing similar issues:

https://www.theverge.com/2019/4/17/18411510/samsung-galaxy-f...

jgowdy7y ago

That being said, I just bought a Samsung Galaxy S10+ and it's a beautiful device. I'll watch the folding glass demos on YouTube for the cool factor.

j / k navigate · click thread line to collapse