All the models are the same, and the real picture is "blobby" only because of the process in how it was taken. I think you are refusing to accept that but there's nothing else to say about it. It wasn't a direct photo, it was a complex assembly of several different radio telescopes around the world stitching data together. If we were actually next to it, it would very much look like the one from interstellar.
The video you linked isn't about the prediction being wrong, more that he just didn't expect to really see a black hole at all. Even though black holes are generally understood for decades, there's a certain shock and awe to seeing it real for the first time.