> At what level do you accept responsibility for shoddy security practices.
I agree completely-- Google's practices are terrible here. Who in their right mind would render $14,000 worth of services to a customer for which no due diligence was performed? They never stopped to make sure someone whose usage went from zero to the stratosphere was legit or has the ability to pay such a bill?
No other industry would do something so amateur. Lawyers work on retainer. Bartenders will preauthorize your card before letting you clean out the top shelf. Landlords do credit/background checks before letting you assume tenant rights under their roof. Steam will block your credit card until verification if you buy one too many hats. Know your fucking customer!
eFax and stamps.com are the only other businesses I'm aware of who do stuff like this, and it's done by design. You forget to cancel your free trial or account, they'll let the subscription bills accrue into the thousands and then send debt collectors after you to shake you down for a settlement.