Will you use a service that runs surveys on behalf of your company? We typically target product usage and expansion surveys (like NPS, reliability, figuring out the next product and feature to build). Its a narrow niche but in our experience, the survey tools are easy (Google Form / Jotform / Qualtrics). Its the analysis thats time consuming and figuring out next steps can be tasking. We will offer a report, along with insights on qualitative data and next steps (follow up calls / isolating product reliability issues etc). We'll use any tool you have and are happy to analyze data from surveys past.
Any takers?
