I think with the recent focus of privacy by the media, users are beginning to trust Google less. Maybe not enough to stop using their services, but enough to at least question what Google might be doing with their data.

This stuff has been on the front pages of mainstream media for long enough. Ask your non-tech acquaintances what they think about Google, Facebook etc - you might be surprised.

Technical users are multiplicators though.

Reads to me a descending attitude towards normal users.

I was a non technical users when chrome come out. I was studying civil engineering then in college. I certainly like Google as a symbol of freedom and technology superiority in the more pure sense than msft.