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0 pointsjrochkind17y ago0 comments

I do try to avoid getting them to tell me _solutions_ though.

"What's the most annoying part of your job with this software" (with followup questions to understand why and what they were trying to do and _why_ they were trying to do it) is better than "What feature do you want that would most make this software less annoying"?

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TeMPOraL7y ago

This I can agree with, but with a caveat: if you're dealing with professional domain and users who are domain experts, it might be worth it to pick their brains about features too. They might have used other software in the past, and know a design element or functionality that works better.

j / k navigate · click thread line to collapse

0 pointsjrochkind17y ago0 comments

I do try to avoid getting them to tell me _solutions_ though.

0 comments

TeMPOraL7y ago

j / k navigate · click thread line to collapse