> So because Google Play Music is worse at X, that means Spotify's X can't be bad?
It could be that, in most cases, we only think of the options as ones that we've been introduced to.
We're way too busy with daily life to really think in-depth about everything in hypothetical possibilities, such as "here's a way in which a music app that doesn't exist could do it better." Instead, (unless we're very passionate about music), we tend to only think about the options that have been presented to us.