yup. makes sense. Jira does provide those. The main element missing in native slack apps is the ability to send data across different integrations. So, some cases where a cross channel support that we provide might be handy is if you want to create jira ticket from email, update sheets from jira notification, reassign tickets and update calendar based on email etc, but not sure how often you will need something like this. but if you do, let us know and I can reach out to you directly.