Year 2000. Ended in a support role (think SRE 20 years ago).
Whe had a shared email account for the whole support group.
We received about 100-150 emails daily from people and automates processes...
... And nobody was allowed to archive or move mails to folders.
Almost 20 years later I simply don't trust email for important stuff. If I have to email something important I want to talk with the person, too.