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0 pointswp3816407y ago0 comments

I paid $400+ a year for personal accounts since GSuite went premium. I just switched over to another provider because I reached a tipping point of not being able to tolerate GSuite support - it is horrible. horrible. horrible. horrible. Took 1+ and 3+ weeks to resolve the only two minor issues we've ever had.

Support replies were a series of unrelated prefilled replies, it seems whoever is on the other end is just keen to reply with whatever asap (phone is no better)

I don't think i've ever given Microsoft a dollar in my life but i'm strongly considering purchasing their email hosting based on feedback from companies I know using it. I don't mind paying for things, I hate paying for things and then not getting what was advertised.

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5 comments · 2 top-level

shimms7y ago· 3 in thread

Have you checked out Fastmail? Whilst I use and pay for Office 365 for business, my personal email is on Fastmail (migrated from Gmail after a decade with them) and very happy with it.

taftster7y ago

$5/user/month with a custom domain. It's the same pricing as GSuite. Just doesn't reflect the right price point for me.

By the way, how is Fastmail's spam filtering? Gmail/GSuite is probably the best, and one of my concerns would be going back to the days of seeing enlargement products in my inbox.

shimms7y ago

Yeah we pay $50 per year per user (two of us) on our custom family domain.

Spam filtering is good, don't get any spam in Inbox, occasionally get legit incorrectly classified as spam. Training the model seems to prevent future occurrences pretty quickly.

I like the aliases that let you setup groups (which GSuite obviously also has) - all our bills and stuff get emailed to a group that includes the two of us.

We weren't on GSuite before this but individual Gmail, so we didn't have those group features.

In terms of $5/month you get more through GSuite (docs, drive etc), but I would prefer to be free of Google and Fastmail (for us) filled the need perfectly, and is something I'm more than happy to pay for given their attention to privacy, security and being the customer rather than the product.

jammygit7y ago

They thrown in 'not data mining you' for free though

1 more reply

rikkus7y ago

I’m a subscriber to Office 365 and would use their mail service (whatever it’s called these days) but... I can’t bring my email address - which is on a grandfathered free ‘Google apps for your domain’ account. It’s a bit silly, considering I’m paying for this and can’t use it, but am getting Google’s email hosting and spam filter for free.

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