Yes. Incidentally Connect used to be a placebo for us enterprise lot. This has been going on for a long time.
And I get told regularly by people who only use the Microsoft ecosystem that’s it is me who is the problem as well!? These people are just assuming the status quo is being punched in the dick all day.
And even worse when dealing with PlayReady. In the time i have been working with it, they have been switching between at least 4-5 different "Connect"-like portals for feedback and support. Each time dumping all the content from the previous that was no longer accessible.