Strike anyone else as batshit that they would rather double down on legal to keep people form using their app, rather than just update it to use accessibility best practices that should have been included in their original build?
Likely they cut corners, and when the vendor said, "Hey do you care about accessibility?" someone in marketing (who inevitably run the budget for the project) was like, "Nah, it's all disposable tech anyway, just get it done as cheaply as possible... in my mind an app is the same as a toaster, what's accessibility?"
And then here we are today.
