Noted, agreed and upvoted. :)
From my experience with these folks, when I complained about the 1st gen Chromecast I had 3 or so years ago, one of them casually told me "Oh, just buy an RPi and install KODI on it, also make sure your TV and HDMI cable support HDMI-CEC. You should be sorted pretty quickly, probably three or four hours".
I had to laugh bitterly when he said that! Back then I was much less healthy compared to now, was constantly exhausted, was struggling with debts and crappy jobs, was trying to heal from a failed and ended marriage -- and in general I had a ton on my plate basically 24/7.
And along comes this guy and casually tells you that you might spend a half working day on a project for home streaming -- and he told it to me while full-well knowing my situation. It was pretty inconsiderate in my eyes.
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It's not even only about putting convenience at the top of your priorities. Sometimes you're just tired. Or have kids constantly demanding attention. Or are trying to heal from stress and burn out (like I am trying now). There are a plethora of VALID reasons why you wouldn't embark on such DIY projects.
And to me, these people easily and off-handedly dismiss them. Which I view as inconsiderate and disrespectful. They are judging things from their own life (which is easier than mine, at least regarding the people I know) and don't give the benefit of the doubt.
But I concende that I might be projecting based on my several such negative experiences. I am not stereotyping all hardware technicians and sysadmins. I also concede that I don't give benefit of the doubt every time. :)
It's just that when things repeat themselves several times, we the humans -- at least I -- tend to try and draw a conclusion.
I admit I could be wrong. Your perspective was appreciated!